General

How do you ensure the quality of your products?

- We produce and sell our own products. We test everything before we send your order. 

How to order?

Go to the item of the product that you would like to order. 

Select the quantity of items that you like and click "Add to cart"

Click "Check out" in the pop up window

In the new page, please fill in your information and select "Continue to shipping method"

Click continue to "Payment method" on the next page

Then fill in your credit card information and click "Complete order" to finish the transaction.

How you can contact us

- You can contact us through the "Contact us" page

Will I need to buy batteries?

- No, Our products do not require any extra batteries. They come with rechargeable batteries already built in, and a USB cable to recharge it. 

Do the lamps emit heat when turned on?

How do I know when my lamp is done charging?

- When you begin charging your lamp, the lamp itself will show a light red (or blue) color to indicate that it is charging. When your lamp is no longer glowing red or blue, but it is still plugged in, then it is fully charged.

Are your products safe?

- Yes, our products are 100% safe and has been RoHS and CE certified to prove it. You can also browse our various reviews from previous customers to see its positive feedback below. 

Is it safe for children?

- Absolutely. Kids will love our lamps!

Shipping and Delivery

Do you ship internationally?

- Yes! We ship world-wide.

How long does delivery take?

- Orders are processed and fulfilled daily with the exception of weekends and public holidays. Orders are usually shipped within 24-72 hours. Once order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s). 

Orders may not ship within 72 hours due to stock issues, lack of order information, billing delays, order verification process, custom products.

STANDARD SHIPPING TIMES

United States, UK, Canada & Australia  5-15 Days

Europe 10-21 Days

Rest of the world 10-21 Days

Find out more about delivery to a specific country by contacting us

Please note that orders might get delayed for the following reasons:

- Billing and Shipping addresses are not the same. High Season Order is pending for credit approval and verification. A product is currently out of stock. An order which requires

How long does delivery take?

- Orders are processed and fulfilled daily with the exception of weekends and public holidays. Orders are usually shipped within 24-72 hours. Once order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s). 

Orders may not ship within 72 hours due to stock issues, lack of order information, billing delays, order verification process, custom products.